How Klumm Brothers Grew Their Trucking Operations With Dispatcher.com
About Klumm Brothers
Website: https://klummbros.com/
Industry: Waste Removal & Trucking
Headquarters: Holland, OH
Klumm Brothers provides commercial, industrial and residential demolition, excavation, dump trucking, concrete removal, stone slinger and roll off dumpster services in Northwest Ohio. To strategically dispatch all their drivers and equipment, they needed a simple, cloud-based dispatching software in order to streamline their operations. That’s why they turned to Dispatcher.com.
Service Area
20+ Cities
Inventory
45+ Trucks
Volume
1.5k+ Avg. Monthly Services
The Challenge
Klumm Brothers Needed to Replace Inefficient Paper Tickets
As a fast-paced, full-service trucking operation, Klumm Brothers desired an easy-to-use asset management system to drag-and-drop routes for new jobs.
Without having an intuitive dispatching software, their office team had to call every driver with new orders throughout the day, leading to delays and inefficiencies. With their old paper ticket system, drivers also had to return to the yard before starting a new order, which wasted valuable time and resources.
The Solution
Klumm Brothers Switched to a Cloud-Based Dispatch Software
With Dispatcher.com, Klumm Brothers can dispatch their drivers, manage their assets, monitor trucks and handle billing — all in one web and mobile application, easily accessible to every team member on the road or in the office.
“I was hired to Klumm Brothers to improve and grow the business,” Killian said. “[We needed] speed and easy ability to move work from driver to driver. Things change fast in our business and we are always moving and adding loads.”
“I most definitely would recommend Dispatcher.com to others. It will save so much time and headaches trying to route your trucks and dispatch your workload.”
Brian Killian, Project Manager | Klumm Brothers
The Results
Klumm Brothers Increased Monthly Tickets by 51% YoY
Klumm Brothers started working with Dispatcher.com in 2018 with only 4 trucks in operation. In their first month, their total ticket count was 168. Now in 2021, they use Dispatcher.com to track and route 45+ trucks with an average of 1.5k+ tickets per month.
“Dispatcher.com has streamlined our trucking operations in so many ways. Not only do we avoid having to call every driver with new orders, there is no need for a driver to come back to our yard. We have streamlined our billing and it has saved hours of time in the office.”
Truck Growth
From 4 to 45+ Trucks
Service Growth
<200 to 1,500 Monthly Services
Improved Efficiencies
Less Calls and Less Trips
“Dispatcher.com was originally only for our roll off side of things. The ease of this system has allowed us to dispatch semis, roll offs, dump trucks, street sweepers, stone slingers, snow routes and equipment deliveries."
Brian Killian, Project Manager | Klumm Brothers
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